Quick menu
Social media
Contact information
Head Office

151, M Block, Gulberg III, Lahore, Pakistan.
T: +92-42-35882864, 35882865
F: +92-42-35882866
PTCL IVR: 0900-04474 @ Rs. 3.00/Min
Mobile IVR: 4471, 4472, 4473 & 4474
E: info@itelservices.net

For Quick Inquiry:
Mr. Khuram Shahzad
Mobile: +92-322-8585675
T: +92-42-35882864, 35882865
F: +92-42-35882866
PTCL IVR: 0900-04474 @ Rs. 3.00/Min
Mobile IVR: 4471, 4472, 4473 & 4474


Company Introduction

ITel Services Private Limited, License holder from PTA (Pakistan Telecommunication Authority) of Voice CVAS & CVAS Registration PEMRA (Pakistan Electronic Media Regulatory Authority) of Mobile TV License and partnered in with Mobile Network Operators & Landline (PTCL) offers mobile SMS/IVR, RBT, Mobile Top up, APPs platform, SMPP and services such as mobile Live calls, SMS and IVR voting, SMS and IVR feedback, Promotions and Surveys to Radio, Satellite channels, Cable network, Brands and FMCG’s. ITEL has installed SMS Gateway & an Interactive Voice Response (IVR) platform with all mobile network operators in Pakistan which is accessible nationwide to 186 million Mobile & PTCL.

Our Platforms:
  • Partnered with all Telco’s/PTCL we offer premium IVR/SMS services On Our Proprietary Service Delivery Platform.
  • Partnered with 360dialog for whatsapp business
  • Over 600 concurrent lines IVR – Inbound- expandable in phases.
  • Over 120 concurrent lines Outbound- expandable in phases.
  • Proprietary dedicated scalable SMS Gateway with capacity for millions of SMS.
  • Dedicated short code series available for SMS & IVR with smart traffic controls.
  • OTT Platform (10gbps Servers)
  • Mobile TV Setup (Handle 100K Stream Siamutaisly handle) 10gbps Server
  • VPN Connectivity
  • API Inbound/Outbound SMS/IVR Connectivity
  • SMPP Connectivity
  • CRBT White Label Hosting
  • Mobile Top up
  • Voice & SMS Broadcasting
  • Mobile APP Development
  • Robust & Scalable hardware and Proprietary in-house software.
  • Online billing & CDR reconciliation.
  • Data Entry Services (More than 250 data entry staff)
  • Integrates With Any System - Call Center System

Our Approach

  • We become your Partners not Vendors – we help develop your interactive strategy and you can share revenue with us!
  • You get a One-window operation from us including but not limited to short code, connectivity with all, operator billing, capability to update messages on your own, make campaigns on the fly and upload yourself.
  • Transparency – secure independent access to billing online.
  • Generation of repeat business – long term focus – build value for your clients.
  • Specific software add-ons putting extended business and operation values on top of third-party products.

Redundant Approach

ITel utilizes top tier data centers. Our strategic utilization of these facilities provides the flexibility to deliver the performance, quality and reliability required for our customers to succeed. To ensure that service remains uninterrupted our data centers utilize state of the art server hardware, HVAC, electrical and network systems. The multiple levels of redundancy meets our demand for uninterrupted infrastructure service. Our power infrastructure features highly redundant systems including; UPS battery backup units, power distribution units and diesel generators.

  • The NOC is staffed 24 X 7 to ensure constant infrastructure monitoring.
  • Servers are monitored and issues are acted upon before they become serious.

Why choose us

ITEL is a proven industry leader of integrated broadcasting applications, fueled by a high-performing team of enterprise marketing experts. We can help you make the best business decisions possible by providing advanced applications, consulting services, implementation and post-implementation support, and reliable performance analytics for your data-driven marketing program. With us, you get an exceptional software solution as well as a trusted team of professionals to advise and support you along the way.